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Frequently Asked Questions

Answers to Frequently Asked Questions

Q. What is the most essential factor in your  healing and success of the therapy?

Research shows consistently that no matter what counseling method is used, the connection between you and your counselor is the essential factor in you feeling better about yourself or your relationship.

I work hard to create a safe and supportive relationship in our counseling. My clients are really heard, acknowledged and supported, because I know that this is THE key to personal and relationship transformation.

I also teach you skills for coping with difficult feelings and situations. Learning how to be resilient and knowing that you really know how to support yourself through life’s challenges will give you a sense of empowerment and self-esteem.

Q. What kind of clients do you see?

My practice is inclusive and welcoming to individuals, couples, and families of diverse backgrounds, cultures, religious traditions, and lifestyles.

Q. What will happen when I call?

I welcome your call. I want to answer your questions and help you feel comfortable with me and the process of counseling. If you call me when I am in a session or away from the office, please leave a message on our confidential voice mail. I will call you back as quickly as I can. I will answer your questions and provide a brief, free consultation about your situation. For more information or to schedule an appointment, call me at 904-289-2954.

Q. How often should I (we) come?

Most clients come in for weekly appointments. As you are feeling better or as your relationship is improving, we can cut back on the frequency of the sessions so you have more time to integrate what you are learning into your daily life and/or relationship.

Sessions are 45-50 minutes long for individuals. A 90 minute session usually works best for couples. Family sessions can be from 45 to 90 minutes long, depending on the circumstances.

Q. How do I pay for services?

I accept checks, cash, debit, and all major credit cards (except American Express).

I am happy to provide you with statements of charges and payments. You may submit these statements to your  insurance company for reimbursement directly to you, if you have out-of-network benefits. These statements are also useful to support withdrawals from a Health Savings Account (HSA) or medical deductions on an itemized income tax return, if your tax adviser so directs.

Q. How long does therapy take?

Good therapy – with lasting results – takes time, attention, and work. Every client, couple, or family is different. My work is customized to you and your needs. I am committed to helping you achieve deep and lasting change.

Q. What results can I expect?

During the first few meetings, we will review your history, goals, and discuss the kind of results you can expect in therapy and what you will need to do to help make these results a reality. At regular intervals, I will check with you about how you see your progress and make any adjustments necessary to keep you moving towards the goals you desire.

Q. Are you going to tell me or us what to do?

I am here to help you sort though your  thoughts and feelings. I will offer suggestions but I will not tell you what to do. I have too much respect for you and your wisdom.

Q. Do you only work with couples and families? What if I don’t have a partner?

I am dedicated to working with individuals as well as couples and families. I have a great deal of experience working with a wide variety of issues and life stressors.

Q. When is individual counseling a wise choice?

Individual counseling focuses on the goals you desire, tailored to your specific needs. This is a highly effective way to make the changes you seek in your behavior, attitudes, feelings, and beliefs.

© 2024 Michael Brown, MSC, LMFT dba Happy Couples Healthy Communities